Siku Nyore

(214) 282-4609

snyore@gmail.com 

 

AUTOMOTIVE SALES

·   Highly motivated to launch professional auto sales career.

·   Excellent interpersonal, communication and relationship-building skills. Listen attentively, communicate persuasively and follow through diligently.

·   Technically skilled – Proficient in Word, Excel, PowerPoint, Outlook, and Photoshop.

KEY COMPETENCIES

·   Customer Acquisition

·   Referral/Repeat Business Generation

·   PowerPoint Presentations

·   Public Speaking

·   Complaint Handling

·   Exceptional work ethics and a positive personality

·   Outstanding communication and interpersonal skills

.EDUCATION

• Automotive Sales Training for New Hires
• Secrets to Closing the Sale Training
• Closer’s Survival Guide Training

 Professional Experience

 

National Agents Alliance

Life Insurance Sales

Aug 14 – Jun 15

·   Develop Client Base- Contact prospective clients by calling on leads.

·   Conduct Appointments – Interface with prospective clients in their homes by understanding their insurance needs.

·   Presented and sold a variety of products based on individual situations.

 

 

Samsung

RAN Commissioning Engineer                     

Apr 13 – Aug 14

·   Responsible for contributing support to multi-functional team of R&D, Program Management, Core Networking, RF Engineering, Transport and Technical/Training Support to fulfill multi-technology wireless network deployment across customer networks.sa

·   Provide Field Support to remote RAS Engineers and Technicians in troubleshooting and resolving the issues.

·   Perform commissioning activities on Sprint's CDMA/LTE Network via Element Management System (LSM/BSM).

·   Responsible for working with RF and loading neighbors to allow for handoffs from one cell site to another.

·   Created scripts to perform various tasks to increase efficiency while performing duties.

·   Created and ran ATPTest cases

 

 T-Mobile USA, Inc.

Network Design Engineer                                                                                                 Feb 13 -Apr 13

 

 

·   Responsible for the design and implementation of equipment designs in Granite within T-Mobile’s southeast region network.

·   Prepared and generated NodeB scripts for cell site datafill in SLIPED.  (Nokia OSS Provisioning Suite

·   Created site plans for 2G to 3G migration rehomes.

·   Prepared and updated CIQ and IUB mapping cut sheets, for Node B and cell site rehomes through Homer work orders. Daily and weekly reporting

·   Perform Granite RNC/MSN circuit path revisions, adds and decommissions.

·   Interact with RF Engineers and RNC Capacity Managers. 

·   Provide pre-check cabling verification for the installation of Alcatel 7705 routers to JDSU Nokia 3G NID.

 

 

 

 

CSR Staffing

NOC Engineer                                                                                           Feb 12 - Feb 13

 

·         Network Operations Center: Assisted in clearing RNC, Flexi Base Station, UMTS, GSM, DAS, and data networks minor to major alarms.

·         Remotely restored various types of network equipment and services, ensuring network quality through fault and performance management. 

·         Created and updated trouble ticket system for outages and other network issues.

·         Logged, rectified, and cleared fault conditions achieving minimal downtime.
Coordinated all network activities: work orders, planned work, site access, outages, and maintenance.

·        Provided first line support to Field Engineers.

·     Trained Field Engineers on the Nokia Flexi Base Station Overview and how to asses and        troubleshoot alarms on Flexi software and hardware.

 

T-Mobile USA, Inc.

Network Design Engineer                                                                                             

Jul 11 - Feb 12

 

·   Responsible for the design and implementation of equipment designs in Granite within T-Mobile’s southeast region network.

·   Prepared and generated NodeB scripts for cell site datafill in SLIPED.  (Nokia OSS Provisioning Suite

·   Created site plans for 2G to 3G migration rehomes.

·   Prepared and updated CIQ and IUB mapping cut sheets, for Node B and cell site rehomes through Homer work orders. Daily and weekly reporting

·   Perform Granite RNC/MSN circuit path revisions, adds and decommissions.

·   Interact with RF Engineers and RNC Capacity Managers. 

·   Provide pre-check cabling verification for the installation of Alcatel 7705 routers to JDSU Nokia 3G NID.

 

Ericsson Inc.

Proactive Support Engineer                                                                                                              Jun 10 – Jun 11

·         Proactively supported the customer LTE, WCDMA network (ENodeB, RNC, RBS, SGSN/MME, MGW, GGSN) performance by automatically monitor and audit network availability, utilization, network bandwidth and buffer overflows for ATT/TMO/Verizon/MetroPCS with Perl/Expect scripting, SQL, HTML, and XML.

·         Worked with CNS to automate the procedures to detect the hot issues encountered with new version release of LTE, WCDMA and generate the reports with the workaround solutions to customer.

·         Automated proactively hourly health check, providing WCDMA RNC Subrack KPIs alert, critical alarms, system events & exceptions, basic troubleshooting, audits, data analyzing and reporting for assigned product area/customer.

·         Built the framework to automatically collect data from customer network and fed to data warehouse(MS SQL), including KPI data, hardware/software, software configuration profiles.

·         Applied data mining to automatically analysis of large quantities of traffic data like MP load, KPI degradation to predicate the traffic load on the network and provide recommendation solution to customers.

·         Automated the process of preparation, pre-check and after-check for emergency recovery, network deployment, migration, SW/HW upgrade.

·         Led and trained the proactive support monitoring team to 24/7 monitor customer LTE, WCDMA  network (ATT/TMO/Verizon/MetroPCS) with Ericsson nodes; identify potential trouble proactively; isolate the source of the problem; provide the detail troubleshooting info to the support organization and customer to prevent outages before they occur.

 

AT&T Inc.

Network Engineer                                                                                                                               Jun 09 – Jun 10

·         Node B definitions on Nortel 3G MSC Server and ALU 3G MSC.

·         Created scripts to load new 3G sites (OAM router scripts, RBS access scripts) for the Iub links and Ethernet access.

·         Parsed data from OAM dumps to obtain the available Ethernet IP, Hopping IPs and ATM IP addresses.

·         Loaded neighbor relations for 3G sites.

·         Deletion of Node Bs from RNC and OSS; Nortel MSC, ALU RSP and Tellabs MSN.

·         Use of Ericsson’s simulated undo mode in AMOS to create scripts and fallback scripts.

·         Helped create job aids and MOPs for new Ericsson 3G site build.

·         Familiar with the creation of IuR, IuCS and IuPS paths from the RNC perspective.

·         Iub definitions in ALU 7670 RSP for and ALU 5200 & 9370 Node B integration.

·         ITF-B IP interface definitions in ALU 7670 RSP for ALU 5200 & 9370 Node B integration.

·         ITF-B ATM definitions in ALU 7670 RSP for ALU 5200 & 9370 Node B integration.

·         VCI path definitions in ALU 7670 RSP for and ALU 5200 & 9370 Node B integration.

·         VCI path definitions in Tellabs 8860 MSN for and ALU 5200 & 9370 Node B integration.

·         IMA group definitions in Tellabs 8860 MSN for and ALU 5200 & 9370 Node B integration.

 

T-Mobile USA, Inc.

NSS/BSS Engineer                                                                                                                                          Jan 08 – Apr 09

 

·         Reparenting Ericsson & Nortel BSCs to Alcatel MGW / Call Servers from Ericsson MSCs for T-Mobile.

·         Ensure BSC is built on OMCR and data filled correctly in both OMCR and BSC data config editor.

·         Turn down trunking and signaling links in old Alcatel MSS or Nortel MSC

·         Turn up sites on target BSC and ensure their recovery.

·         Execute scripts in the MSS/BSC/DACS to change connectivity and handovers to the new homing MSS/BSS

·         Set and verify all MSC/MSS local and remote LAC settings

·         Verify all information provided is correct, follow-up with Engineering teams for exceptions including all port, IOF/IMT and parameter settings

·         Work with Traffic Engineering team to determine need for and complete any trunk augment activity required for re-home

·         Attend daily rehome status calls

·         Turn up trunking and signaling links on target MSS/MSC

·         Set Signaling Point and Signaling Link parameters on BSC to new Point Code with correct parameter settings including performing a complete BDA Build procedure. 

 

 

Nortel Inc.

NOC Engineer                                                                                                                                           July 06 – Sept 07

 

·         Work in a selected wireless team, providing 24 hour remote surveillance for GSM clients.

·         Providing Tier 1 and Tier 2 support and work with Tier 3 support to resolution.

·         Collect data, message tracing, call tracking, and other job skills utilized to work with the Tier 3 Emergency Recovery organization.

·         Troubleshoot and find the root cause of a problem, and resolve software and hardware alarms on Nortel GSM, OMCR, BTS, and MSC equipment.

·         Administer Unix skills to maintain and support the OMCR.

·         Interface with clients and open Nortel trouble tickets to monitor and resolve real-time alarms which are service affecting and costly to the client.

·         Liaise with customers to keep Nortel NOC procedures and performance to exceed customers’ high expectations.

·         Dispatched to the client’s Network Operation Centre in Trinidad to access, evaluate, and recommend improvements on tools, procedures, and techniques utilized by the client to monitor their Network during our off-hours.     

 

Nortel

Wireless Consultant                                                                                                                              May 04- May 06

 

·         Installation, integration, maintenance, and upgrades of all components of GSM O&M, access, data, and core networks

·         Installation, integration, maintenance, and upgrades of CDMA O&M, access, core, and data (EvDO, 1xRTT) networks

·         Operations and maintenance of P-MSC, MSC and MTX networks including the HLR and SDM

·         Installation, operations, maintenance, and upgrades of all MSS (Passport) platforms such as 7k, 15k, and 8600

·         Installation, operation, and maintenance, and upgrades of network and transmission equipment including DS1, DS3, OC3, E1, E3, Tellabs DACS, and Nortel and Cisco routers

·         Assisted engineering and planning in developing integration specs for new technologies

·         Designed PERL/TK and shell tools to manage alarms efficiently, enable user-friendly  BSS management, and audit network design issues

·        Created Test Plan and Test cases

·         Worked with proven and emerging technologies providing field expertise on-site locally and internationally as well as remote support for other team members.

·         Wrote OMC-R and BSS scripts to ease administration tasks and overcome MMI limitations.

·         Intra- and inter-vendor rehoming and reparenting of BTS, BSC, and PCUSN

·         Created new and improved processes for handling integration, support and maintenance.

·         Performed Network troubleshooting in terms of both QOS & capacity voice traffic characteristics and Quality of Service: coverage vs. traffic, call-drop, network availability, and hand over efficiency, traffic and mobility analysis, etc.

·                     Extensively used Actix for drive data analysis.

 

 

Cingular Wireless

RF Optimization Engineer                                                                                                                   Jan 04 - May 04

 

·         Performed Optimization of CDMA2000 (1xRTT) network using RF Nortel Optimizer for call-drops, setup failures, softer and soft handoffs and forward the recommendation to team leader.

·         Analyzing neighboring cell definition and optimizing Neighboring cell relation including outside neighbor cells

·         Make approved changes to BTS and BSC data fill parameters as relates to BTS equipment, and maintain comprehensive documentation of all changes to these parameters using CACP

·         Extensively Performed Drive Data Analysis with RFO for Optimization and Performance Enhancement of CDMA Network, Coverage optimization by change in Tilt, and Orientation

·         Coordinated day-to-day activities for the various test teams, scheduling drive tests, interfacing with the client and working under a highly competitive atmosphere to meet tight deadlines.

·         Drive testing with INVEX 3G software and Grayson equipment included Network and cluster performance drive, RF Shake Down, test from Lucent to Nortel equipment and Inter Vendor Hard Handoff tests from 1900MHz to 800 MHz border testing.

 

 

RF Design/Optimization Engineer                                                                                                 May 03 - Aug 03

 

 

·         Assisted Sr. RF Engineers with design modeling of GSM sites using computer analysis tools to verify coverage and impact on system.

·         Presented and studied the GSM cell planning and network planning for typical urban and suburban terrain/Clutter environment and Assisted in preparing search rings for design site

·         Used Okumura-Hata prediction model for urban terrain/clutter environment (Long Island and upstate New York region) and compared with field measurements.

·         Candidate selection, site evaluation and selection upon the approval of search rings

·         Attended Site Assessment Meetings with Construction Manager, Site Acquisition specialists and Zoning Personnel for approved candidates

·         Familiar with dB Planner, Optimi Wizard for simulation of radio network planning, modeling and analysis

·         Responsible for planning of new macro/micro cells as well as repeaters using depending upon coverage and capacity requirements

·         Planned for expansion in traffic and control channel using Erlang B model

 

 

 

 

Nortel Networks Inc.
Network Integrator                                                                                                                          Aug 00 - May 03
 

·         Commissioned, tested, integrated (OSS) OMC-R related equipment, and Base Station Sub-system (BSS) network elements.

·         Directly interacted with Nortel Networks’ customers as well as Project Managers to communicate activity progress, plans, status, and issues.

·         Analyzed, investigated, troubleshot, resolved Base Station System (BSS) network alarms and performed acceptance testing with Nortel Networks customers.

·         Participated in network cutovers and provided post cutover support by performing operations and maintenance tasks including performing software upgrades.

·         Ran scripts to create BSS Network elements as well as to modify/edit BSS configuration

·         Trained Nortel Networks customers as part of Assist and Operate Group to operate and maintain the OMC-R/BSS Network.